, this is Ren Zhengfei's speech at the 2015 project management forum, titled "the general was typed.". The full text of the speech is as follows:
don't know my friends have something like this? How do you deal with? We look forward to help. Thank you
Abstract: the general should be typed and selected. Therefore, we should actively work hard, and steadily improve their ability to work. To deal with deterministic affairs, the delivery manager should give priority to efficiency improvement and benefit enhancement. The service manager should deal with uncertain affairs and improve the comprehensive ability to deal with the failure quickly.
in the website customer Q & a message description, 5 days passed, also did not see the response, also don't know this kind of message settings to what use.
first, the delivery must improve efficiency, from the beginning of their own work to improve, improve their own ability. Correctly understand customer requirements, correctly make contracts, correctly enter contracts, deliver goods correctly, deliver correctly, and provide proper service...... Each link is very important.
in HUAWEI, must be prolific food, in order to get high wages, prolific food to be general. Some people say that they should engage in vocational training so that they can be familiar with history, philosophy and geography...... I don't mind learning. It's your hobby in the spare time. What we emphasize is that we should do our job first. The general is chosen, not because he can become a general when he studies, but he can not be a general when he is not studying. We are not in the teaching books on paper, can not be assessed by technical standards, this is the student assessment criteria. The general should have hit it out, it's picked out. Therefore, we should actively work hard, and steadily improve their ability to work. To deal with deterministic affairs, the delivery manager should give priority to efficiency improvement and benefit enhancement. The service manager should deal with uncertain affairs and improve the comprehensive ability to deal with the failure quickly. These two kinds of managers, you should shape yourself in the future, there should be different assessment methods.
once again hit the customer call back, the need for transfer agent in a year to renew. Do not know the renewal of real time in order to turn out? Why is it so hard to turn the
in the first half of 2015, we have 6 million 400 thousand error data error, data are wrong, you will deliver the right? Don't you are immortal? Have the right to contract, entry is correct, why can not the correct delivery? Our warehouse personnel level is too low, not enough to understand, the goods sent wrong, causing a huge waste. Therefore, we should correctly understand the needs of customers, otherwise make a contract is not correct; make the right contract, but if not properly recorded, it is absolutely impossible to correct delivery; not correct delivery, so the correct delivery also does not exist.
one, the general hit it out.
at the time of the registration also asked the customer service, domain name transfer needs what conditions? They answer at any time, no need for any conditions. So it's registered. In 08 years, because the domain name is too many, and many are not registered in a place, the management address is too many. So I want to transfer him to an agent. Then contact their customer service, the other said to renew a year before they can turn, also said to me, because at the time of registration is 1 yuan. They don't make money, consider this condition, I do not want to renew what a year. 60 yuan, after all, no one else has ever made any money. Since there was no time at that time, they were not called. In fact, at that time, the domain name CN can be 1 yuan paid to renew. this is not the specific line, I also did not specifically to verify, because my friend is domain agent, he told me that he now there can also be 1 yuan fee.
was free some time ago and just remembered the matter and contacted them. They also changed. Previously, the address is esnt.cn. can not access, play phone nets get their phone, then the phone said website message. Well, after several twists and turns, I finally found the website address.
I in September 07 in Chengdu skmax network company esdns.cn a www.ajiandj.cn registered the domain name, then CN is 1 yuan registered.
this year, the company gave everyone a $1000 waste prize, which is also forced out, in fact, our waste is far greater than amazing. In order to improve everyone's enthusiasm, or 1000 U. S. dollars means saving. Huge waste, mainly because not correct delivery, waste of goods accounted for a large proportion; repeated access to the site is also a waste of great, there is no planning. So in the use of materials, budget use, site planning...... We still have great room for improvement, if you work hard to change it